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Our Privacy Policy

Last updated: September 19, 2024

1. Information On The Collection Of Personal Data

We are pleased that you are visiting our website. The protection of your privacy and the protection of your personal data, the so-called personal data when using our website is important to us.

In the following, we inform you about the collection of personal data when using our website “mainteny.com”. Personal data is all data that can be related to you personally. This includes, for example, information such as your first and last name, your address, your telephone number, your e-mail address, but also your IP address.

 

Data that cannot be related to your person, such as through anonymization, is not personal data. Processing of personal data according to Art. 4 no 2 DSGVO always requires a legal basis or your consent.

 

Processed personal data must be deleted by us as soon as the purpose of the processing has been achieved and there are no longer any statutory retention requirements.

In order to provide the functions and services of our website, it is necessary for us to collect personal data about you.

 

Additionally, we use live tracking (“Location”) in our app to improve the services we provide to our clients. This enables clients to know when help is on the way, and it assists app users in navigating to the job’s location so they can start the assigned job. This location data is collected solely to enhance user experience and service efficiency, ensuring that jobs are completed in a timely manner. The tracking occurs strictly during working hours and is not retained or stored in the system, ensuring privacy and data protection at all times.

 

We would be happy to explain to you below the type and scope of the respective data processing, the purpose pursued and the corresponding legal basis as well as the respective storage period and the rights you are entitled to.

1.1 RESPONSIBLE

The person responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Mainteny GmbH
Rheinsberger Str. 76/77, 10115 Berlin
Registergericht: Amtsgericht Berlin (Charlottenburg)
Handelsregister-Nr: HRB 232178 B

1.2 CONTACT DETAILS OF THE DATA PROTECTION OFFICER

You can also contact our data protection officer at any time if you have any questions about data protection.
Email: datenschutz@mainteny.com

2. Provision And Use Of The Website/Server Log Files

2.1 TYPE AND SCOPE OF DATA PROCESSING

Every time you visit our website https://mainteny.com data is collected. Technically necessary data is automatically stored in so-called Log files collected and stored. By default, software guides you to the website https://mainteny.com an event log in text format, called logfile in English. The configuration of the web server software can be used to determine which information is logged.

If you use this website without otherwise (e.g. B through registration) to transmit data to us, we collect technically necessary data via server log files, which are automatically transmitted to our server, e.g. a

  • visited website
  • Time of access
  • Amount of data sent in bytes
  • Source/reference (referrer) from which you get to the page
  • browser used
  • operating system used
  • IP address used

2.2 SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If the SSL or If TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

2.3 PURPOSE AND LEGAL BASIS OF DATA PROCESSING

Access to our website and every retrieval of files is only logged for backup purposes and troubleshooting and is necessary from a technical point of view in order to be able to display our website to you.

The processing takes place to fulfill the tasks assigned to us according to Art. 6 para. 1 lit. e DSGVO in connection with § 3 BlnDSG.

3. Hosting

We host the content of our website with the following provider:

Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy
L-1855 Luxemburg

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

If you have given us your consent to the processing of personal data, you have the right to revoke your declaration at any time with effect for the future.

If you make use of your above rights, we will check whether the legal requirements for this are met.

With regard to possible violations of your freedom and personal rights through the processing of your personal data, you can lodge a complaint with the competent supervisory authority, the Berliner Beauftragte für Datenschutz und Informationsfreiheit, Alt-Moabit 59-61, 10555 Berlin (further information see https://datenschutz-berlin.de).

You are also welcome to contact the above-mentioned data protection officer with questions and complaints.